Website Privacy Policy, Terms of Use & Cookie Notice
Empowering Integrated Care Solutions, LLC (EICS)
Effective Date: April 21, 2026
🛡️ 1. Overview
Empowering Integrated Care Solutions, LLC (“EICS,” “we,” “our,” or “us”) is committed to protecting your privacy and maintaining the confidentiality of information submitted through our website. This policy explains how information is collected, used, and safeguarded when you visit or interact with our website.
This policy applies only to website activity and does not apply to protected health information (PHI) collected as part of clinical services. Clinical information is governed by our Notice of Privacy Practices in accordance with the Health Insurance Portability and Accountability Act (HIPAA).
📝 2. Information We Collect
You may visit our website without providing personal information.
If you choose to contact us through the website, we may collect the following information:
- Name
- Email address
- Phone number
- Information you choose to include in your message
⚠️ Important Notice
The website contact form is for general inquiries only and is not a secure method of communication.
Please do not submit confidential, medical, or protected health information through this form.
🔍 3. How We Use Information
- Respond to inquiries
- Provide information about services
- Coordinate initial contact or intake
- Maintain business records
- Comply with legal and regulatory obligations
We do not sell or rent personal information.
💻 4. Analytics & Cookies
💠 Analytics
We use tools such as Google Analytics to collect general, non-identifiable information about how visitors interact with the website.
This may include:
- Pages visited
- Time spent on the site
- General geographic region
- Device and browser type
This information helps us improve website performance and user experience.
🍪 Cookies
Cookies are small files placed on your device when you visit a website.
We may use cookies to:
- Support basic website functionality
- Understand how visitors interact with the site
- Improve performance and usability
Cookies may recognize your device across visits to improve website functionality and performance. These may include third-party cookies associated with analytics tools. You can control or disable cookies through your browser settings. Disabling cookies may affect certain features of the website.
⚙️ 5. Hosting & Technical Data
Our website is hosted and supported by Gruffy Goat.
The hosting environment may automatically collect technical data such as:
- IP address
- Access logs
- Error logs
- Security and firewall activity
This information is used to support:
- Website performance
- Security monitoring
- Troubleshooting
📨 6. Website Forms & Communication Risk
Information submitted through the website form is transmitted via standard internet methods and may not be secure.
By using the website form, you acknowledge that:
- The form is for general inquiries only
- It is not a secure method of communication
- You will not submit confidential or protected health information
For secure communication, please contact our office directly or use the patient portal if available.
🚨 7. No Emergency Monitoring
This website and its contact form are not monitored for emergencies. If you are experiencing a medical or mental health emergency call 911 or go to the nearest emergency department.
EICS disclaims responsibility for delayed or missed communications submitted through the website.
🏅 8. Disclosure of Information
We may disclose information:
- To service providers supporting website functionality
- When required by law or legal process
- To protect the safety, rights, or property of EICS or others
- In connection with a business transaction, as permitted by law
🔒 9. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect website information. However, no system can guarantee absolute security.
🗂️ 10. Data Retention
Information is retained only as long as necessary to respond to inquiries or as required by applicable law.
👤 11. User Rights
You may request access to or deletion of information you have submitted through the website by contacting us directly. We will respond to such requests in accordance with applicable laws.
😊 12. Children's Privacy
This website is not directed to children under the age of 13, and we do not knowingly collect personal information from children through this website.
🔗 13. Third-Party Links
This website may include links to third-party websites. EICS is not responsible for the privacy practices of those sites.
🔄 14. Changes to This Policy
We may update this policy from time to time. Updates will be posted with a revised effective date. Continued use of the website constitutes acceptance of those changes.
📋 15. Terms of Use
By accessing or using this website, you agree to the following:
Informational Purposes Only
Content is provided for general informational purposes and does not constitute medical, psychological, psychiatric, legal, or professional advice. Use of this website does not establish a provider-client relationship.
User Conduct
You agree not to:
- Submit false or unlawful information
- Attempt unauthorized access
- Interfere with website functionality
- Introduce malicious code
Intellectual Property
All content is owned by EICS and may not be reproduced without permission.
Disclaimer of Warranties
This website is provided “as is” without warranties of any kind.
Limitation of Liability
EICS is not liable for damages arising from use of the website, including reliance on content or submission of information.
Indemnification
You agree to indemnify EICS against claims arising from misuse of the website.
Governing Law
These terms are governed by the laws of the State of Ohio.
📞 16. Contact Information
Empowering Integrated Care Solutions, LLC
25221 Miles Road, Suite H
Warrensville Heights, Ohio 44128
Phone: 216-532-EICS (3427)